20 May 2021
From the JoinPAY archive. Information reflects the original publication date.
«Izhavia» JSC is the basic carrier of the Izhevsk Airport and the only official airline in Privolzhsky Federal District. At the present day, the company is actively renewing its aircraft fleet and increases it with narrow-body aircraft, looks for opportunities for opening new flight paths, works on improvement of the service. This pays off: over the first half of the year 2021, the passenger flow of Izhavia exceeded the pre-COVID level of the year 2019. «We are currently preparing a great leap in the development», Alexander Sinelnikov, CEO of «Izhavia», believes.
The company’s management staff understand that the service component comes to the fore in today’s highly competitive market. The passengers should feel comfortable and convenient using the services of that carrier, otherwise, they choose another. For the purpose of customer care, Izhavia opened a VIP lounge at the airport where the passengers can wait for their flight in comfort and in private, created a greater variety of products on board the aircraft.
To ensure a handy payment by bank card in a cloud store, the carrier contacted MST company that introduced JoinPAY payment service within the record-short time. «Such a short time of implementation of this service was achieved thanks to our air industry-proven payment technology solution», said Maxim Bornovolokov, CEO of MST company. «JoinPAY may be configured for any type of carriages including air carriages, which is why the payment acceptance does not require installation of any specialized and expensive equipment designed for a specific type of aircraft and certified by the manufacturer».
The payment service works in offline mode on board. The equipment accumulates payments made during the flight and uploads and processes them upon arrival. The software covers the scenario when a passenger has no required funds available on the bank card. In such a case, several attempts of debiting will be made, following which the system blacklists the card until the debt to the airline is paid.
In addition, Izhavia Airline has obtained access to the cloud account with wide functionality. All banking transactions are recorded there, it has a wide range of analytical reports, passenger’s personal account integrated into the common infrastructure of the company, automatic definitive authorization of the unsuccessful transactions and many other options.
MST and Izhavia are determined to continue their cooperation. We have already set out a whole range of new services and improvements.
The Cashless Payments has Become Available on Board the Aircraft of Izhavia Airline
JoinPAY Aero — Acceptance of non-cash payments on Airlines
Отзыв клиента
В июле 2019 года компания ООО «Аэро-Трейд» искала подрядчика для выполнения работ по внедрению системы безналичной оплаты товаров самолетах авиакомпании «AZUR air». После тщательного изучения рынка, мы решили обратиться для реализации данного проекта в компанию ООО «МСТ Компани». Основной задачей было обеспечить каждый борт авиакомпании «AZUR air» терминалом, который сможет принимать платежи не только на земле, но и во время полёта.
В течении всего времени нашего сотрудничества, специалисты ООО «МСТ Компани» продемонстрировали отличные профессиональные навыки при подготовке проекта, и разработке документации. В результате мы получили гибкое и надёжное решение, которое удовлетворяет нашим требованиям.
По итогам работы с компанией ООО «МСТ Компани» хочется отметить соблюдение принципов делового партнерства, а также четкое соблюдение сроков работ и выполнение взятых на себя обязательств. ООО «Аэро-Трейд» выражает благодарность специалистам компании за проделанную работу в рамках внедрения системы безналичной оплаты на самолетах авиакомпании «AZUR air». И рекомендует компанию ООО «МСТ Компани» как надёжного партнёра в области платёжных решений.